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Shipping Policy


Thank you for shopping with UniFinds.


Order Processing


* Orders are processed within 1–3 business days after payment confirmation.

* Orders placed on weekends or public holidays will be processed on the next business day.

* Processing times may be longer during sales or peak seasons.


Shipping Time


* Standard delivery takes approximately 3–7 business days.

* Deliveries to remote locations may take additional time.


Shipping Charges


* Shipping charges, if applicable, are calculated and displayed at checkout.

* Free shipping may be offered during promotional campaigns or on eligible orders.


Order Tracking

Once your order is shipped, a tracking number will be shared via email or SMS, where available.


Delivery Delays

Delivery timelines are estimates and may be affected by weather, courier delays, public holidays, or other unforeseen circumstances.


Incorrect Shipping Address

Customers are responsible for providing accurate delivery information. UniFinds is not responsible for delays or additional charges caused by incorrect or incomplete addresses.


Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery with clear phot

os of the package and product.

Return Policy




We want you to be satisfied with your purchase.




Return Eligibility




* Return requests must be submitted within 7 days of delivery.

* Items must be unused, unwashed, and in their original packaging with all tags attached.

* Proof of purchase is required.




Non-Returnable Items




* Personalized or customized products.

* Gift cards.

* Digital products.

* Opened hygiene or personal care products.

* Products damaged due to misuse.




Return Process




1. Contact our customer support with your order details.

2. Wait for return approval.

3. Pack the item securely and send it to the return address provided.

4. Once received and inspected, we will notify you of the outcome.




Refunds

Approved refunds will be processed to the original payment method within 5–10 business days after inspection.




Exchanges


Defective, damaged, or incorrectly delivered items may be exchanged, subject to stock availability.

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